At O2 Loft, we offer a 30-day return policy for most products. Returns are completely free if the item is defective or incorrect. Refunds will be issued to the original payment method within 10 days after the shipping carrier confirms possession of your return. Depending on your financial institution, it may take up to 2 weeks for the refund to be processed.
To initiate a return, simply email us at hello@o2loft.com. Returns must be made within 30 days of receipt, and products must be in resalable condition with original packaging.
For exchanges, we offer one free exchange within 30 days if the product is in its original packaging.
Warranty
We offer a one-year warranty on defects and shipping damage, starting from the delivery date.
For full details, please refer to our Return and Refund policy.
All products at O2 Loft that are in stock are ready to ship. Orders will be dispatched within 1-3 business days.
Spanish for "Essence," our Esencia Alpaca throw in Sky Blue was designed to bring a simple charm and soft elegance to your space.
Its timeless design with cashmere-like quality and feel is a minimalist's dream. Ideal for those with allergies or sensitive skin, its naturally hypoallergenic and out-of-the-world softness will give you an experience of relaxation like no other while bringing the perfect accent piece to elevate your decor's aesthetic. In every season and space, our alpaca throw will be the perfect compliment. Soft and versatile with a touch of Peru's culture.
Thanks for subscribing!
This email has been registered!