At O2 Loft, we offer a 30-day return policy for most products. Returns are completely free if the item is defective or incorrect. Refunds will be issued to the original payment method within 10 days after the shipping carrier confirms possession of your return. Depending on your financial institution, it may take up to 2 weeks for the refund to be processed.
To initiate a return, simply email us at hello@o2loft.com. Returns must be made within 30 days of receipt, and products must be in resalable condition with original packaging.
For exchanges, we offer one free exchange within 30 days if the product is in its original packaging.
Warranty
We offer a one-year warranty on defects and shipping damage, starting from the delivery date.
For full details, please refer to our Return and Refund policy.
All products at O2 Loft that are in stock are ready to ship. Orders will be dispatched within 1-3 business days.
Colonial Mills has been crafting quality braided products for over 30 years. Colonial Mills brings innovation to braid. Through quality, American craftsmanship and adaptable design, we are creating the next generation of braided home fashions. Our diverse collection ranges from shear natural to botanical isle. Colonial Mills is committed to using surface yarns and materials of the highest standards. We do not use odd lot yarns or fibers. All colonial mills fabrics are made of a cotton and polyester blend that adds a level of strength and durability. Our approach reflects people’s eclectic sense of personal style.
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