At O2 Loft, we offer a 30-day return policy for most products. Returns are completely free if the item is defective or incorrect. Refunds will be issued to the original payment method within 10 days after the shipping carrier confirms possession of your return. Depending on your financial institution, it may take up to 2 weeks for the refund to be processed.
To initiate a return, simply email us at hello@o2loft.com. Returns must be made within 30 days of receipt, and products must be in resalable condition with original packaging.
For exchanges, we offer one free exchange within 30 days if the product is in its original packaging.
Warranty
We offer a one-year warranty on defects and shipping damage, starting from the delivery date.
For full details, please refer to our Return and Refund policy.
All products at O2 Loft that are in stock are ready to ship. Orders will be dispatched within 1-3 business days.
This poly rattan sofa set, consisting of 1 three-seater sofa, 2 armchairs, 1 table, 2 footstools, 5 back pillows and 7 seat cushions, will offer a stylish seating area for your garden or patio.
Thanks to the water-resistant PE rattan, the patio sofa set is easy to clean, hardwearing and suitable for daily outdoor use. The powder-coated steel frame makes the set sturdy and durable. This set is delivered with highly comfortable, thickly padded seat cushions and back pillows to offer ultimate seating comfort. The easy-care polyester covers can also be removed and washed. This garden set is easy to assemble.
Note: We recommend covering the set during rain, snow and frost for its best service to last.
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