At O2 Loft, we offer a 30-day return policy for most products. Returns are completely free if the item is defective or incorrect. Refunds will be issued to the original payment method within 10 days after the shipping carrier confirms possession of your return. Depending on your financial institution, it may take up to 2 weeks for the refund to be processed.
To initiate a return, simply email us at hello@o2loft.com. Returns must be made within 30 days of receipt, and products must be in resalable condition with original packaging.
For exchanges, we offer one free exchange within 30 days if the product is in its original packaging.
Warranty
We offer a one-year warranty on defects and shipping damage, starting from the delivery date.
For full details, please refer to our Return and Refund policy.
All products at O2 Loft that are in stock are ready to ship. Orders will be dispatched within 1-3 business days.
Our poly rattan sofa set combines style and functionality, and will be the focal point of your garden, patio or terrace. The poly rattan dining set is designed to be used outdoors year round.
Thanks to the weather-resistant and waterproof PE rattan, our garden lounge set is easy to clean, hard-wearing and suitable for daily use. The outdoor sofa set features a sturdy, powder-coated steel frame which is highly durable. It is also lightweight, making it easy to move around. Thick, removable seat cushions and back pillows are included to provide the utmost seating comfort. Our modular poly rattan lounge set can be easily moved around to suit any setting!
Delivery includes 2 two-seater sofa, 1 table, 4 seat cushions and 4 back pillows. Note: We recommend covering the set in the rain, snow and frost.
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